Many clinics at University of Iowa Health Care are hospital-based (also known as provider-based) outpatient clinics. This means you are being treated using doctor care and hospital care. This helps us provide you with high quality, seamlessly coordinated care.
Doctor care (also known as professional services) and hospital care must be billed separately, even though they happen at the same time, so your bill may have charges for:
Professional fees
- Services of a health care provider during a clinic visit or procedure
- Reading of test results
Facility fees
- Room, equipment, supplies, testing, nursing, etc. for a clinic visit or procedure
- Tests, labs, and imaging
During a wellness or preventative visit, which is covered by most health plans at no cost to you, your provider may decide additional services are needed. This may change the way your visit is billed, and is based on your diagnosis, services given, problems addressed, and length of visit.
The above may lead to higher out-of-pocket costs for you, such as higher:
- Copay
- Coinsurance
- Deductibles
Please review your health care benefits or call your insurance. They can tell you if your plan covers facility fees in a hospital-based clinic. Helpful questions to ask are:
- How much of the charge is covered?
- How much will be put toward my deductible or coinsurance?
- What tier of my benefits plan will apply at this location?
Download Hospital-Based Clinics Informational Handout
List of new hospital based billing locations (former Mercy Iowa City locations)
If you have questions about your bill, please contact:
Patient Billing Services
Monday through Friday, 8 a.m. to – 5 p.m.
Phone: 319-384-2196 or 866-393-4605
Email: [email protected]